Privacy policy

What we collect

When you submit a reservation request, a contact message or a guest survey, we collect the details you enter in that form — typically your name, email address, phone number, stay dates and any message you write. We also record the date of submission and the IP address the request came from, to help us prevent automated abuse.

How we use it

We use these details only to respond to your enquiry, to process your reservation request and to improve our service. We do not sell your data and we do not share it with third parties for marketing purposes.

Analytics

This website may use Google Analytics to understand how visitors use the site in aggregate. Analytics cookies do not identify you personally. You can block them in your browser settings at any time.

Retention

Form submissions are kept for as long as we need them to serve you and to meet our record-keeping obligations, and are then deleted.

Your rights

You can ask us what information we hold about you, ask for it to be corrected, or ask us to delete it. Write to info@bluediamondhotel.com and we will respond as quickly as we can.

Contact

Blue Diamond Hotel, 5 Bahr Al Arab Street, Al Hamra, Jeddah, Kingdom of Saudi Arabia. Telephone +966 92 000 2060.